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FAQs

The jar is 120 grams, which is about 2 months worth (2x uses per week). This is the minimum use required to get the best results.

Yes! Our ingredients involve natural clays and extracts. All ingredients except for the AHA and BHA’s (salicylic acid, mandelic acid, lactic acid) are NATURAL. Our salicylic acid is sitting at 1%, meaning anything below 2% in salicylic acid is SAFE for pregnantwomen.

We have Natural clays and extracts but no we are not Vegan. We are animal cruelty
free!

The reason for this is purely because I wanted to make sure the ingredients were MAINLY natural, but I wanted to have the REALLY good quality/strong ingredients like the AHA’s and BHA’s within our formula, because it gets the girls FAST and GREAT results. From experience, I have always felt Vegan Clay Masks feel very surface level for me, personally”. Our Thermal Clay Mask really seeps into the skin and does a great job because of the carefully selected and sourced ingredients.

Girls have noticed results after their FIRST application. Very noticeable results after 1 week (2 x uses). Every person's skin is different. Please remember your skin may go through a PURGE stage (gets a bit worse before it gets better), This is because we have 3 different types of clays within the formula that are working together to draw the “nasties” to the surface (what would have come out anyway) then calming it down and healing it from the inside out. Speeding this whole process up for you. In 4 weeks you should be able to notice huge changes to your skin’s appearance.

Unfortunately we cannot cancel your order or change your delivery address once your parcel has been dispatched. We encourage you to always double-check your address before placing your order. If you wish to cancel your order after it has been dispatched you will need to wait for it to reach you and return your order back to us for a refund. $10 for shipping will be deducted from all refunds.

If you’re not happy with your product, that’s okay! We just ask that returned items be 50% intact and returned with their original packaging. You can return items up to 30 days after the date it was shipped.

Unfortunately we cannot cancel your order or change your address once your parcel has been dispatched. We encourage you to always double-check your address before placing your order. If you wish to cancel your order after it has been dispatched you will need to wait for it to reach you and return your order back to us for a refund. $10 for shipping cost will be deducted from all refunds.

Please check your junk / spam folder and ensure you have entered a valid email address. Let us know right away on hello@amyleecosmetics.com.au if you believe you have given any incorrect details or not received order confirmation.

For best results use it a minimum of 2 days per week. I like to mask on Wednesday and Sunday for example. Space it out 2 days a part. You can also use it as SPOT TREATMENT on pimples in between full face uses.

A Toner is great to close the pores and prep the skin for any following products used on your skin, followed by a hydrating serum ‘hyaluronic acid’ works well after using this product. Also a Moisturiser if you don’t have a serum, and always finish with using an SPF if you are heading outside. 


Please let your skin settle before applying ANY products STRAIGHT after use. Let it settle for about 10 minutes.


Be prepared other products you may apply after using this mask might feel like they burn a little, this is because you have DEEPLY exfoliated the skin and your skin will be getting use to this mask.

EVERY person is different. Don’t worry if you can’t feel it as much as others may say, this doesn’t mean it isn’t working! Be prepared you might feel TINGLING, as it heats up, this will ease off as the mask dries, so please don’t wash it off unless it is UNBEARABLE! Just know that it is working and getting the job done.

I recommend you let your skin settle after ANY In-salon treatments, leave it settle for at least a week after nay in-salon treatments before using this mask, as the thermal effect might be too intense for you to handle.

For best results use it a minimum of 2 days per week. I like to mask on Wednesday and Sunday for example. Space it out 2 days a part. You can also use it as SPOT TREATMENT on pimples in between full face uses.

Amylee Cosmetics will accept all refunds or replacement requests if the products are returned to our warehouse within 14 days of delivery. The product must not have been used, show any signs of wear and tear, and the packaging must not have been damaged. If the packaging is damaged in any way or if the product has been opened or used, you will not be entitled to a refund or replacement.

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